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廕漕蚥竻譜犖竻木 ̄鈱梒嘔湇

岏侞悝  溘珨悜倡凳瑜

彸弄狺?span style="font-size: 18.0pt" lang="TH">  2547
Font : CordiaUPC

            熒匹畛塹曊芫匹畛轄例? Chapter 2 The System Learning Organization Model 例﹌塾廷谹 Building The Learning Organization 漺?Michael  J. Marquardt (2002) 佴橏 23-33

 

1.   熒墓

            佩棵茪悜慬閫÷蹴譏繒贊?尤?鈱梒嫣湧椎﹊骳 慞冓醮牷駖僩涷萃竻佬菟竻菸?彸閫琿珝畟日嘈砳呯鈱褘慞虴骳邃飽疰遉橏刳 煤﹎凅佹??鈮手嫖鷓涳佹??/span>

            廕漕蚥竻竻木 ̄÷蹴譏繒贊橧?5 譜犖鎔苂 棋完淶

1.      ÷蹴譏繒贊?nbsp; (Learning)

2.      竻木 ̄  (Organization)

3.      ÷繳堣勿  (People)

4.      濟轂銑限?nbsp;  (Knowledge)

5.      鈮手嫖鷓?nbsp; (Technology)

 

 

2.   譜犖鎔苂÷蹴譏繒贊?/font>  (Learning Subsystem)

譜犖÷蹴譏繒贊歖餌嫗∟飾竻竻木 ̄鈱梒嘔湇 庠閫佬轅 3 譜棋?尤?鈱梒嘔湇譜棋犖堣勿

鈱梒嘔湇譜棋滿臢餑慞?鈱梒嘔湇譜棋睿坐魽?煤﹎凅飽疰鈱梒嘔湇∠佬轅 5 苂骳?÷瓣埭鄋唭譜犖 廕漕蚥竻煉扼?竊﹎創戰鉎扜飽疰鈱梒嘔湇 ±佴晰埱煉抉譏繒贊暾橶繕嫩竻 慞凊犖妏溯?弝佸挹疚埭÷蹴譏繒贊憿蝔釓?/span> 3 疚埭 尤?鈱梒嘔湇例﹠椎?鈱梒嘔湇例﹠境今 慞冓譏繒贊擉牷銑豕媞揤

2.1  譜棋滿疰鈱梒嘔湇 (Levels of Learning) 3 譜棋?/font>

1)   譜棋監駍僱捚  (Individual)

照蒶歖√插疰鉬纓餔嫗酷扼嫩肴孚恁奾 ÷藤湇嶁擏 匹畛贊歖戰餑 煤今? 尺酗骳萃竻

                    漺癒疰﹎珒橶繕嫩竻 ÷辭芷阹說籀憵楔漡牄謬遉橏芾 慞苤疰庍抉△÷籀憵竻

                          ÷蹴譏繒贊橨迡挹抌萃? 迗防獄悜刳遄蝥>赬鞁殫芷允鉥梒?蹊﹌畟隞×滿疰籤迋?

                    遄尥糧 ÷繹骳繚芫轅寥苂

2)      譜棋滿臢餑佸谹煬?nbsp; (Group or Team)

照蒶歖√插疰鉧婰薑謄湇 煤﹎?匹畛酵晡疺畛疰黃畟蓍ˍ嵙?/span>

照蒶歖√森籤臏媮趨夾牷岏猁唌 鈱梒嘔湇銧歖醮砫譏繒贊擗嫩椎藉 廕閫忌飽揤照銧?

                    鉖避芧閟狳唌屍轄菔矷揤 碳坐嗶狳夭棗骳÷蹴譏繒廕滿臢餑鉌梒鉲籤 a芫掑谹 匹畛贊毈錘

                    刳邈誧骳?鉖避芧鈱梒嘔湇鄔懊迮捚允鉥梒?/span>

3)      譜棋睿坐魽?nbsp; (Organization)

      慲揮蒶歖呦嘟謄繹塵煬魰呦僎盓匹畛鄋涷藉肫凍瓚÷蹴戰餑敷敷埽卄彤坐魽繩涷佬閟猁塵a芚ˍ廷悜倡 慞凅呯獌÷忺呦飽疰憾硃眝鎔狶菔侲塽駖?卄彤坐魽?/span>

      閟珝堙允轄蠅薄揤 煤駍煤擏竻木 ̄ 贊樿凈獺諘迗轄滫×嘗砡箄宏揤×?靾駖謊椑?/span>

2.2     疚埭÷蹴譏繒贊?(Types of Learning) 3 疚埭 棋完淶

1)      鈱梒嘔湇廕煽挬廙襲例﹠椎?(Adaptive Learning)

鉬蝜÷蹴譏繒贊擉牷酵倇滿疰喬慞橶庈琿芧匹畛夭?(Reflect) 例□齬挩賄 慞橶酵挹

 試÷辭佹魬呯遉橏×箋駁皊轄邃嗶境今 試塹曀癟×漱蚡骳贊曌顯嘟捋隙譎妐藤?/b>

2)      鈱梒嘔湇廕漱珒÷籀壒境今  (Anticipation Learning)

         慞橶夭朝樿飽竊瑭痀骳佬菟竻照迖鞀 鉬蝜萃郱樿馱薑埭

                          ÷蹴譏繒贊擉冓餌飽疰日嘈痀堋捸疰煬駎纓﹤纓餔尬齬挩賄鏑畟 ?nbsp; 煬閮冓√揣紩嫘嗶境今 ÷?/span>

                    膋暺譜妧÷籀懠嗶椎答淶箄把矷疺椎 ?蓍芧狺? 轄鉬蝜萃蚎僑試÷繩涷C箋勿郯芧隞刳

                    庍繚捑寢蓍芧狺? 試÷羅淶閟痀埰捔煤憵餌僱捚C箋勿郯芧÷蹴譏繒贊暽桎嫩竻 試÷羅淶腕均挹

                    太?b>贊歖佽?蓍庍遙媄埰蜆藪

3)      鈱梒嘔湇例﹛疰襲避芛赶劂悃佩碧?nbsp; (Action Learning)

漺癒疰棻忌僩涷照苂湆蓍銑豕媞揤塹?鉥渀藉塹?(Real ?Time Basic) 慞橶庈琿芧匹畛夭?/span>

                    蒶暺譜贅△鴗謄湇煬閮郋挐境忌嫩椎藉 忌飽臢餑慞虴珗疑埩挶

                 試÷羅淶鉬蝜÷蟾郱樿馱薑埭廕監菠銑悅曼? 佸谹夭氮犖妗埽畛煤劂悃佩碧凳桎嫩竻

2.3     煤﹎苤疰鈱梒嘔湇卄彤坐魽?/span> (Skills for Organization Learning)

轅苂湆 5 苂骳? 尤?/span>

1)      ÷瓣埭鄋唭譜犖  (Systems Thinking)

鉬蝜廜埭  ̄芮匹畛夭?煬頝赶呯廕筵撕股毯邦H暽 勣序堋捸疰鉬纓餔嫗酷找湧苂骳岐?/span> 酵倇埸詳檠?/span>

2)      廕漕蚥竻煉夾埽膍  (Mental Models)

鉬蝜岏蟋埶珗鄋唭纖◎涷轅敷菔芩媮趨坎竻÷獺譜照 鉬蝜匹畛鄋郯虰骳 ÷蹴譏繒贊? 轅敷

菔芴警唌藤錨嫗菔瓚妎珗÷籀黖畛匹畛夭晶桄? ?/span>

3)      ¯檠彊駍僱捚蓍÷蹴譏繒贊?(Personal Mastery)

慲揮勣庇恁臍瓴蓍弅D肫佸谹煤﹎郱涷菟竻÷獺疰窗襲膍狳冓譏繒贊曀攪揪梀埽 煬?/span>

 墓隞忭飺疰√兕瓚匹畛識獐埭肺箝嗶坐魽襖鎔狶妏堙

4)      ÷蹴譏繒贊曀畛煜狶萃竻  (Self directed Learning)

煥﹞麂迮譜佴恁慞陔芩識瘉骳÷蹴譏繒贊歖餌嘈寥珝涷卄孚堙允 ÷蹴譏繒贊擉陏勣?/span>

             怀腋魽疰鈱梒嘔湇卄扭菔瓚允湧鄋郯芩熆坐蟋樿均疰鈱梒嘔湇慞苳購畛疰閒竻給

              閟? 慞橶蒶樨芫勿樿均挹匹畛菟竻÷蹴譏繒贊曋狶誇獺唻湧

5)      廕監僩境  (Dialogue)

鉆暽÷藕 ̄迡挹÷藩悝 慞苤疰忑駖弅藤倓狶允菔狶 ?菟竻鉬蝜邴岋凊瓚岋橏廷藤木 萃擏膍謀彤鎔狶遉橏矷遉橏膍慞橶憾﹥嘎夭揣竻鈱砪∟芧 &÷羸痋忑駖弅繭樿岑¯駖弄纓﹤纓餔均疰忑駖廕獄◆樿?/span>

 

3.      譜犖鎔苂竻木 ̄  (Organization Subsystem)

3.1     庍繚捑寢  (Vission)

鉬蝜彸閫煬頨譎奷溴觴∩湧 鉬蝜鉬橏佹畟 煜狶 煬閮冓餌嫘嗶境今 蹊”冓餌嘛瓴竊﹎喬

            卄彤坐魽繩涷慲揮蒶暻堣勿檠繒矷鉖蝜庍繚捑寢硃蜆藪÷蹴譏繒贊憸竻竻木 ̄佬妏挹妏媢蒶?/span>

            遄埭庍繚捑寢漺癒疰墓彸閫煬魰譏繒贊橧珨識獄贈廷婰扼佹?? 煤擏敷埽檐陰憼瓚疑唌疰÷蹴譏繒贊樨芫

            勿樿抉臥駖鎂禮 靾鋡挬煜狶庍繚捑寢卄彤坐魽?/span>

3.2     硃蜆藪  (Culture)

慲揮勣坐堻方?匹畛鄋郯?nbsp; ÷羶耽碧菠  Ⅰ爾藤醜塹臏酵冓噫?nbsp; 卄彤坐魽?nbsp; 硃蜆藪

            竻木 ̄苂骳弄墅閫尤? ÷蹴譏繒贊毈湧識滿疰癒鎔竻砫餌嘟駍飾挹棋嫘呯誇獺唻酵倇漱購豻醮?/span>

            硃蜆藪邰頩 ?∠轅 煬薛珗 棻慞給閟?÷辭呯邲境? ÷轔箄宏揤 庠閫∠岋橏找湧湧÷蹴譏繒贊?/span>

                    岋橏序挐兢藤蕾竻竻木 ̄蒶樨塾監壽飽疰鈱梒嘔湇癒鎔竻蒶橨狶韁涷蓐餖湇 佸谹閟狺謄湇轄

            廕閫銑飽揤

3.3     ˍ贅溢?nbsp; (Strategy)

俛狶邴孜盓廒僑豻墊飽疰 試÷? 鈮允啎戰鉎?慞苠桄僱芧墓懊竻木 ̄隞忭駍埰捔煤憼瓚

            鉬橏佹畟煉孛媄√具嗶坐魽蹴譏繒贊? 佬膋憿鷓媟賄蒶歖佹眓岏漺癒疰鈱梒嘔湇嗉畟熆扼飽疰

            照忌?/span>

菟竻轅ˍ贅溢懠飽疰敷恁棋嫘呯允蓍竻木 ̄鉬蝜竻木 ̄鈱梒嘔湇 漺邃芷ˍ贅溢? OJT ÷辭呯

            證序捇 ÷蠅挬敷菸鍍溯÷蹴譏繒贊曋涷鉬蝜萃忍? 慞凈錘鉬蝜萃忍?/span>

                    萃鎔狶竻木 ̄苂牷蒶樴飽悝珗蓐餖湇檠奿迕均馨鉧郯芴眝坐魽蟾湆÷轔Z坎揤境境肫菠

            漺邃呯鈱梒嘛疶眝悝_伎紬岐梩韁赶呯器恁忌飽體瓴棷鉧婰蕾紩?ˍ橏慲揮迋? 慞冓譏繒廕?/span>

            岏悀辭? 庠閫迗具呯愨夾晪膍漺癒疰懊隞棻忌僱骳宏譜鈮?/span>

3.4     滮癟岋橏彤坐魽?nbsp; (Structure)

蠅褻盓抌菔狶 ?蓍竻木 ̄ 譜棋? 慞苳堻竊﹎創邰頩 ?nbsp;  竻木 ̄鈱梒嘔湇匹藪涴勻廷鏑狶

            竻木 ̄棋完淶  忑駖弅轔犖弅繒橔蓍湧珗÷邊侜卄坎樿還?匹畛識獐埭肺箋忠眓擋暽煬?÷藪梛駍?/span>

            鏡煤擏檠邃嫗瓚檠繒矷竻木 ̄

 

4.      譜犖鎔苂÷繳堣勿 (People Subsystem)

            菟竻照蒶擗僩涷苂湆襖??瑁珗鉬蝜允鈱梒嘔湇 轅樑擉挬÷?樑暽?蘸”橏?蘸﹞橏 屯銴橏  匼暽抌 證炕疰 臾薊?nbsp; (擁閫懊給閟抉戰餑寣暺悜刳閟找湧) 樑憸畟 (霽÷蟾閫卄尬埭 卄岐掑堻檠? 菟僩媢菔蚥孚堙閣 酵挹萃呯遉橏×獐湇度樿 (鈱?/span>))

 

4.1     樑擉挬÷轔瓚樑暽?(Managers and leaders)

佬鉬蝜樑殫呯太酵痋奿 鉬蝜樑樨鏑狶廕漕蚥竻△唌?岋橏坐謄挹樊揪芮蓍÷蹴譏繒贊憸竻

                    器恁忌?/span>

4.2     蘸”橏?nbsp; (Employees)

蘸”橏夾迠晼夫森扼呯鈱梒嘔湇 扭撕蒶橧掑覬譏肫弅轄繹 植鉆埳÷藤挹匹畛鉌涷禮

                    慞凊⊿銑倒狶珗

4.3     蘸﹞橏  (Customers)

漺穠淶箄坐蟋樿均疰÷藤挹贊殫飽疰芮藪 岋橏均疰菠斯駖×滿疰鈱梒嘔湇卄彤坐魽?/span>

4.4     匼暽抌誇獺唻 (Business Partners and Alliances)

漺癒疰廕閫銑馱覬譏肫弅轄繹慞釔椑堇悜倡

4.5     樑憸畟  (Suppliers and Vendors)

佬銧橨挹閟﹋疰慞苳湆避俁呯隞﹎?/span>

4.6     臾薊?nbsp; (Community)

鉬蝜ˍ嵙褶涷佬庍坐?÷蠍痋奿 鉎蟹陛唻 庠閫佬廕閫銑?慞陏挹贊殫飽疰鈱梒嘔湇

 

5.      譜犖鎔苂濟轂銑限?/span>  (Knowledge Subsystem)

            菟竻隞刳匹畛贊橧砳抌蒶樿坐魽? 岋橏扭嘎夭棵鏑狶岋瓣?遄蝥a芩棸 鄐證倓?÷繩蚖譜熆疚鴩牷a芩棸 ÷轔禳鉬纓餔馱謄湇  ÷璽觴翹?÷羶譜贅△懠芷匹畛贊?÷繩赶呯匹畛贊曋揤岏捔 鉬蝜並唭蓍銑豕媞揤苂湆鉌趨

 

                5.1     ÷癡挬刳  (Acquisition)

鉬蝜÷蟾倇蕾樿還驍悃佩碧嫗瓚Z痀弅藝畟蓍慞釔畟嗶﹠坐魽?/span>

5.2     ÷蟾鏑狶  (Creation)

匹畛贊殫佹頝涷岋橏坎紩嘗?潸珗侜畟 ?  ̄郕忌麂牷匹畛夭棵鏑狶岋瓣?慞苤疰供? 菟竻鄋郯芩熆扭瓚暱謎弅馱謄湇遄骳×滿譜瘉飽疰煉抉佽媦讀恁墓

5.3     ÷癡挬遄蝥  (Storage)

遄涷藉×滿疰膋橨刲? ÷繹嗶謄恁奿匹畛贊曋涷轅尺酗骳卄彤坐魽?漺薹轄肴~??銧樿鎔狶扯畟 ?煥﹤? 煥﹋募僩涷

5.4     鄐證倓憼瓚J揣樿還?nbsp; (Analysis and data mining)

鉬蝜鈮允啎弝佸挹÷蠅婄勻眓咘a芩棸煬閮邿蚆疺珗菔?÷繩赶呯煤嘟蹊? 慞虼挬遄蝥遉橏勿悝腋芫邦÷繭掑蕾樿還?/span>

5.5     嗉畟溴氮瓚 ̄虼畟匹畛贊?(Transfer and dissemination)

鉬蝜÷蹴勿郯芧頖竻ˍ銦 邴鉣蝷溼芧啎抇 慞郕堣勿煬閮倇閫潸珗a芩棸慞釔椑堇悜倡隞覲彤坐魽?/span>

5.6     酵陔堙蛙膋殧瓚照蒶曋揤岏捔  (Application and validation)

蠅褻盓÷辭芷忌?慞苤疰日嘈?匹畛贊? 漺薹轄肴~嗶坐魽?漺癒疰墓a芩棸ˍ挹轄膋殫佹?÷辭芷酵凄穠寢卄彤坐魽? 蓍湧珗匹畛贊殧瓚酵倇滿疰喬

 

6.      譜犖鎔苂鈮手嫖鷓?/span>  (Technology Subsystem)

 

            鉬蝜譜犖煬駔塾監壽?稱籀牷疰滮癟Z畟鈮手嫖鷓? 慞苠樿還韁涷鎔芩蒶歖a珔盓 慞﹤酷涷繒 慞冓譏繒贊?庠閫蠅褻盓 ̄郕÷?譜犖 滮癟岋橏扼飽疰遄蝥蠅疑 ÷礙淶廜?酵倇珗忌?慞郱恁奾匹畛贊曀骳?? 迗兒餌嫩勻郯竻避芛狶邴鉣手溼墊卅?試÷蹴譏繒贊撉桄嘟晪 鄋頩 ÷癡蚥竻妎珗÷籀?÷羶譜臾褶狶銦霽橶瞻芩戰腴鏈

6.1     ÷繳譎刳藝椑堇悜倡  (Technology for Managing Knowledge)

鉬蝜阹說籀鼒涷俛狶邴坐芩戰腴鏈鉬蝜侜恁 蠅鍵辣盓÷藤蠅?÷繩蚚刲? ÷癡挬遄蝥

                    ÷繹骳繚芫a芩棸a畛竻木 ̄慞陏迡挹牄?/span>

6.2     忑駖阹說籀魽疰鈱梒嘔湇  (Technology for enhancing Learning)

遄涷藉×滿疰膋橶桭涴?鄐譙駖抉彶禮 蹊霾埡淀椎?蓍÷襖疑褶涷佬憾硃狺謄湇慞郱恁奾照蒶憿疰鈱梒嘔湇妏堙 佻扼具呯苂牷鈱梒嘔湇

 

7.      尺傅恁伈陏郕滯竻竻木 ̄鈱梒嘔湇 (Characteristics)

            竻木 ̄鈱梒嘔湇照蒶樿坐魽藪梠蚢狳遽閫隞忭銴購豻醮?/span>

            彸閫愨﹛疰鈱梒嘔湇照蒶殫芷岏竻 岏猁唌腕倓塾▲盓彸閫弝天准劂悃佩碧嫗瓚蓍芧狺絲涷照蒶樨豻醮兕體豻餌僱樿抉譏繒贊?/span>

            ÷蹴譏繒贊暽桄僱樿孚蚐鎔狶菔侲塽駖坐湆Ⅰ珗隞×滿疰照忌? ÷臘挐境匹畛酵晡疺畛疰須涷鉬蝜寣嘈竊”釓嵙夾奡隞煬頛籥耋捖桿慞郕譎÷辭佹?? 譜犖÷瓣埭佬鉬蝜擋暽曼? 匹畛勿駖孝捚慞陔袨侁嵙嫩餌馱堻方珝涷岋橏均疰酵挹萃鎔狶菔侲塽駖?夭氬佹? 照蒶錘 轅÷繭芮妏竻菸購婰扭體芩煬魰酷涷繒隞

            竻木 ̄菟竻岋橏宋藤觴÷呯遄埭 漺癒疰蒶橨狶? ÷蟾鏑狶÷蹴譏繒贊憸竻允鉥梒瓚ˍ嵙? ÷蟾鏑狶滮癟Z畟嘎捄 ̄藪煤擏檠邃嫗瓚檠繒矷竻木 ̄ ÷蹴酷涷繒廙襲煤擏湧珗椎慞凈錘椎 徶暽廘銴豁橧鉖龔∠鉬蝜獌÷妢涷佬鈱梒嘔湇 煥﹞麂迠晼C箋勿郯芧湧廜埭尺鹿瓴慞苤疰酵挹酵塈菔侲塽駖? ̄倓畟 ÷蟾郱樿馱薑埭慞凊嘎夭捶牷√芋藤豳揤菔虰揤

            竻木 ̄鈱梒嘔湇膋殧癟C箋勿郯芧 5 苂骳?照蒶樿坐魽藪?/span>

·       夫插疰喬芧狺菲瓚戰例籀眝椎?鉬蝜萃鏑狶匹畛壅樿蟋駖÷蹴酷涷繒廙襲彸閫慳棠樿?/span>

·       鈱閫÷臘挐境敷埽檐陰懠佹? ̄郕÷轔瓚疑唌疰銧歖醮紩?/span>

·       銧暺譜熆疚鴩牷÷蹴譏繒贊擉牷屯魨Z扭瓚鉧郯芧鏡忌?/span>

·       轅÷繹骳繚芫匹畛贊? 例﹞嘈墅閫隞覲彤捸允佴紬扼嗶坐魽?/span>

·       鈱梒嘔湇例◇獅譏繒a芞埭嬝珒銧暾掅紩?/span>

·       弅轄繹膋擏珗器恁忌嫣湧煥 ̄迡挹 蓍竻木 ̄銧樿鎔狶鉞衚煬?/span>

·       霽鉲籤蓍÷羶耽碧菠ˍ贅溢鮈竻竻木 ̄

·        ̄迮嵂飽疰酵挹酵塈苂骳孝駖鉆郯竻 蓍煥▽郪僩涷蓍竻木 ̄

·       照蒶樴塾“珗椎鉥頩轅鉌寡咘

·       鉧婰蕾樿窗襲膍 慞凊嘎夭棵鏑狶岋瓣鮈竻器恁忌?/span>

 

÷蹴譏繒贊歖餌嗾郪僭珗誇獺唻 煬頛骳僩狶樑擉挬÷?蘸﹞橏 匼暽抌 樑曊谹匼暽 ÷蹴譏繒贊毈錘膋魰√捶牷

匹畛勢頨駖邃飽疰芮藪 廘魨妠孚涷岏藤飪苠竻誇獺唻 鄋頩 芾竻煉宋譎刳?¯檠噯湇墓 霽並鉲籤 迋□籥耋捖桿蒶錘銧歖醮?÷癡挬÷瓣醜彶餔?÷羶耽碧菠菸薄?匹畛憩膍蘸﹞橏

 

The System Learning Organization Model

撻溢試疑堍疰
Buddhist Style in Management

ˍ挹H暽犒

 

 

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