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÷繳譎刳藝椑堇悜倡鄋唭撻溢

岏侞悝  溘珨悜倡凳瑜

8  ̄&狺? 2545
Font : CordiaUPC


1. 熒墓
例﹛疰庍謠境鈱郯竻 "÷繳譎刳藝椑堇悜倡蓍閟鄋梒閣 2544" (Knowledge Management Asia 2001) 煬頠譜鈮唭手酵鴘駍?17-20  ̄&狺?2544 煬餑梩湇岋婸蓍 Best Practice ˍ嵙豳啋猁桴敷埽 卄抉勻谹帟鉡僱懥溘 撙鉖蝜畛梬譜熆疚鴩盓銧暽蚆牶觴瞻醜塽樿刳 壅樿薄挹鈮梒箋孔禮×漱蚡骳銑限砳嫩肴屁媟?鉧郯俁呯遄埭遽謠竻邯﹥嘎佴紬坎竻濟轂銑限珝涷±竊把渲妥悝苂湆蓍4邿淶 蓍贊頗犖 ÷繳譎刳藝椑堇悜倡鄋唭撻溢

2. 墊觴?br> 匹畛佹畟卄尾椑堇悜倡 (Knowledge) 鉬蝜 ̄郕÷璽竻種中韁涷鉬纓餔嫗酷孝攪毯?煬閮邿豻迗匹畛鄋郯俉瓚煤﹎苠竻種中饕桄嫣誘暽刳噥侜恁匹畛並唭 鉧郯芧赸颯芷酵凄穠寢菔俔?nbsp;
鈱眝狳佬鈮梒箋孔禮×箋肴屁媟詻馱蚡骳 "銑限? 砫餌馱謄湇 (贊擉恁-贊擉譎?贊殧券? 慬閫給閟扭瓚彸閫襖疑芮萃涷靾魰煬餔?(芧唻供? 慞橶閟狺謄湇 (煜扇? 塹橧狺埭 (庍均捋? 邦遄埭÷瓣暽噥匹畛並唭 (芤堎庍? 煬閮邿豻迗隞寣暺悜刳菔俔?br>
3. 疚埭卄尾椑堇悜倡
濟轂銑限狳凊箄抉餌?2 疚埭尤?br> 1. 濟轂銑限珝涷鉬蝜匹畛塾?(Tacit Knowledge) 佸谹塾臍椑堇悜倡佸谹 濟轂銑限珝涷覲找錘股毯邦 佸谹漺罈譎觴?轄”牷檠邃嫗菔瓚種中?鄋頩匹畛夭毯呦?酵倇滿疰喬 煤﹎郱狶匹畛贊?(匹畛鄋郯俉瓚遽謠竻) 煤﹎郱狶鈮允啎 庠閫靾駔畛疰嗣G繒迋℅砫餌馱?酵凄瞻 萃籠 佸谹忭腕靾鳼湧
2. 濟轂銑限珝涷股毯邦 (Explicit Knowledge) 佸谹庍豕濟轂銑限?鉬蝜濟轂銑限珝涷轅鉖華轅敷遉梒嗶矷轄鉬蝜太 鉬蝜酵凄瞻 萃籠佸谹忭腕銧?鄋頩 溺仵?屯餑谹  ̄郕÷轔⊿銑倒? 曼飾樿還?br> 蓍遽謠竻鄋唭撻溢 銑限砡箄彤矷鉬蝜 2 疚埭尤?br> 1. 銑限珝狶牄?(牄<罈悜倡) 遄涷藉a竻×滿疰照轄刳√飾竻褸婻鎳煤駍隞 鉬蝜÷矇籤氬飽疰﹎砫髓砫譏繒 蓍÷繩荍珗 蓍÷繩蚆皊牷埳
2. 銑限珝狶蜆藪 (牄≦紫羶悜倡) 遄涷藉a竻×滿疰贊殧券扭瓚÷繫挹√鉣?遽閫隞忭頩埲懊?鉬蝜÷矇籤氬飽疰疚虼埽膍給閟?br> ÷藤湇蓍煉屁媟?佬廕閫迋﹤餌?3 譜棋?尤?贊擉恁 - 贊擉譎?- 贊殧券?br> 刳”冓煬繙鄐梒均挹肫疑堍疰濟轂銑限?(KM) 佬銧暾悝塹?br> 挶詫 (匹畛鄋郯? = 濟轂銑限珝涷鉬蝜匹畛塾?(TK) 菟竻ˍ桎飽襖彤捸煬湧 ÷籤購棫轔瓚 ̄郕÷繩狶芤堎庍?br> 銑限?= 濟轂銑限珝涷股毯邦 (EK) 蹊▲晼戰忭邦憼瓚ˍ桎飽襖抉a皊狺薇譎扭體?br>
4. 試墓隞忭銵疰岋橏尾椑堇悜倡慞苳薑埭岋橏廷藤
4.1 ±佴棗埰捔煤鮈竻濟轂銑限砡瓚均鷓媟?br>
鈱珛樿孚證瘉骳銑豕媞揤鈱眝蹙頝涷妎珗凈佴 慞迮樿均疰佬隞煜狶頖?贊頗犖濟轂銑限珝涷鈱珛樿均疰 慞陎狶絮婸譜囮木銧暾橶藉骳 照隞照靾
濟轂銑限狳倇畛疰隍駍轉戰餑還聾骳寣頛湇匯豖嵂嗶鎔狶鞀 佸谹芾照蒶暻譎÷藷晼日砪湧椎
H暽苂骳找?br> 濟轂銑限狳釓梛駍鼓駍繚赶呯憾硃疺埳日砳佹駖鎔狶鞀 佸谹芾鉧婰謄畟銧樿鎔狶鞀
4.2 ±佴氮瓚憾硃珝識壇壖埳煉尾椑堇悜倡
濟轂銑限珝涷佬憾硃珔谹砫餌僩識壇壖埳煉尾椑堇悜倡廕閫迋﹤餌?4 酵冓懋 尤?br> (1) 溼挩鎳彸嘛椑堇悜倡例◆譜妧÷籀?(Experiential Knowledge Assets) 銧橧狳牷匹畛肩境?酵倇滿疰喬匹畛贊憸竻廘餕郕堣勿 鉬蝜塾臍椑堇悜倡 (Tacit)
(2) 溼挩鎳彸嘛椑堇悜倡例﹛疰夭?(Conceptual Knowledge Assets) 鉬蝜鈱郯竻卄扭嘎夭智籥耋捖桿 ÷襖矷廕熊證彸馱橏 鉬蝜 庍豕濟轂銑限?(Explicit)
(3) 溼挩鎳彸嘛椑堇悜倡例 ̄郕?(Systemic Knowledge Assets) 鉬蝜學﹤矷弅?轄腕曼麂豻懊?屯餑谹 曼飾樿還齬晼日?慞倇捘遠珗 鉬蝜庍豕濟轂銑限?(Explicit) 
(4) 溼挩鎳彸嘛椑堇悜倡例“珗酵虼蚡揤 (Routine Knowledge Assets) 鉬蝜匹畛贊殫鳩珗酵虼蚡揤 硃蜆藪卄彤坐魽蹴餌凳捔濟轂銑限?(Tacit)
4.3 岋橏扭瓚 ̄迮嵂嫘呯遄埭÷轔禳鉬纓餔嘛椑堇悜倡
例㊣瓴 腋珒慞﹤酷涷繒濟轂銑限?(Ba) 尤芛涷庠閫煥﹞嘟畛疰嗤禳鉬纓餔馱謄湇×嫣湧 萃擏廘颲塾“珗樑橨挹鉖轄 蘸﹞橏 樑憸畟 屯魨Z?腋珒慞﹤酷涷繒迗豕冓餌飽畟檠擒芾嘟募僩涷弝塾“珗 佸谹 檠?鄋頩邯鉡鱗 ÷羶譜臾?煉找ˍ (Teleconference) 庠閫佬慞﹤酷涷繒酵倇滿疰喬 廜埭慞虼埳給牷疰 銧樿鎔狶妧畟膍 妧畟迗藪喬


4.4 岋橏尾椑堇悜倡 慞倇塾監壽嫘呯膋?SECI 苂骳抉萇褶涷
SECI 鉬蝜 ̄郕÷轔酷尾椑堇悜倡 例★捔濟轂銑限砪韶餌嘟悃阱椑堇悜倡 鉧郯俁芷酵凄穠寢
(1) S : Socialization Empathizing 庍坐購僩境 鉬蝜÷轔禳鉬纓餔馱薑埭鉖蝜 慞倇鏑狶塾臍椑堇悜倡 例◆譜妧÷籀懧朝腕?nbsp;
(2) E : Externalization Articulating 鉬蝜÷藤蠅褸捔濟轂銑限狳牷÷蟾僩境 慞橶廙襲鉬蝜庍豕濟轂銑限?br> (3) C : Combination Connecting 鉬蝜÷繩赶呯庍豕濟轂銑限眝蹙魬嘔郕滯竻竻木 ̄
(4) I : Internalization Embodying 鉬蝜÷繩赶呯種中顯嗶坐魽蹴迗庍豕濟轂銑限砪颯芷忌嗾鏑芩鈱梒嘔湇塾臍椑堇悜倡蒶錘?例﹛疰照並唭慞郇痋蝴 隞鉬蝜匹畛遉橏膍煉?煤﹎郅譜妧÷籀鮈竻允 佸谹鉬蝜塾臍椑堇悜倡 ∟芧墓隞遉橏蓍庍坐購僩境 佹媢襖瘉戙供 ̄ 煬鋡樿 (1) 菔俔?nbsp;



4.4.1 鈱婰鎂勻均疰臾褸媮濟轂銑限?(Knowledge Mobilizing) 
            鉬蝜÷藤迡謙?轄忐賸捚庍謠境 鉧郯俉禳鉬纓餔嘛椑堇悜倡
4.4.2 岋橏序埳捔÷轔箄宏揤濟轂銑限?(Sharing Knowledge Discipline) 漺邃芷侜恁 Kata 
            鉬蝜÷蟾鏑狶匹畛贊憸竻竻木 ̄苂骳孝駖鉆郯竻 岋橏?3 鉌橏 蓍÷轔箄宏揤濟轂銑限?尤?抌萃?- 煬?- 竻木 ̄ (Individual - Team/Group - Organization) 
÷轔箄宏揤濟轂銑限狳牷抌萃銘湆煬薛珗膋殪勻廷鏑狶例?夭棺婄譎餑 - 廕閫鉬蝜 - 蠅疑 - 夭棵鏑狶岋?-  ̄虼畟 - 岋橏宏譜妧÷籀?- 鈱梒嘔湇
弝佸挹竻木 ̄ 膋殪勻廷鏑狶例?鄐證倓嚓椑堇悜倡 - 庍抉勻眓咘 - 酵陔堙蛙膋?- 岋橏坐堻方?br> 4.4.3 憾硃瓞湇墓 

樑暽虓涷椎菟竻供插疰濟轂銑限眝鎔狶椎 慞陔悝菟竻轅試÷瓣暽刳匹畛贊殧犖 蜆藪肫菠湧 腋芫邦岋橏岔郕箋勻谹Z畟忑駖弅繩桄尾畟蓍慞釔畟嗶﹠坐魽?nbsp;
憾硃牷桌○桿 譜鉭梒?煬隤駍邃呯岋橏尾椑堇悜倡銧樿鎔狶菔侲塽駖?慞冓√晶窗藤錨佹鳽 蓍竻木 ̄苂骳廷錘豻岏?br> 4.4.4 識﹎疺婰扭體芩 

蓍÷蟾鏑狶濟轂銑限?尤芩梫桄扼嫘迄殕?湧匹畛識?匹畛鞁橶狶膍 慞苳覬攪替捔
4.4.5 夭氮瓚照鉆郪豖甡椑堇悜倡
                ÷蟾鏑狶濟轂銑限砫肴屁媟號淶 慬髓孚涷轄卄宏悜倡∠轄例﹛疰謀?例﹛疰夭?慞虼牷÷藷岐谹趙埏捄?(襲避芛? 漺轉迗萃竻鉬蝜樑曋棠竻 慞邾湇嗨◎棠竻蓍呯竻趙埏捄唌疰煬魬芷鏡狶÷轍瓚侃萸芍竻給閟?邦蓍煬駔奡遄埭銑限?br> 庍繚捑寢煉宏悜倡鄋唭撻溢塾暽遽閫隞忭頩埲懊嘈譙侲駁皊轄薹晪忐氮咍妒梀埽 鉆暽酵凄穠寢鉭郪竻菟?酵凄穠寢瑁畛ˍ狶 慞郅譜熆疚壖晪忐?(酵蹊絮酵凄穠寢)
÷蟾鏑狶銑限砳嫩肴屁媟落凅芷侜恁鉾蟾唌D 尤?nbsp;
?- 岏珚?- 銑限?佸谹芤堎謄瓣 8 蓍芤堎庍?4 鉬蝜萃遽?萃悜倡並唭?遄埭例﹛疰贊?(煜秣? 慞苤疰夭?(庍均捋? 膋曀捚C睿捸 2 苂骳?尤?禳挹岏珚?愨坎挹例△捚?轅例﹛疰忑駖弅襠譙芴棷謀?(例) 例﹛疰襲避芛?(×謠揤? 慞虼牷匹畛忐並埽並唭膍 (迗肪) 鉡郯芚捚?3 銑豕捔椎∠佬抌坎樿還顯呯萃悜倡股氮券坎紩?邯△捚C瞄墅閫尤虮轄詳 轅例﹛匹畛鉧梒?(觴蹈) 煬閮迮樿岑硒侜恁 ±供?- 憾硃? - 識﹎? - 駁竻×?(Reduce / Improvement / Maintain / Prevention) 鉡郯芛蚨駖醬 ∠佬遄埭竻木銑限牶紩?岏珚奜捸萃墅閫尤虮菠 漺邃芷妗堇戙曼?4 蓍÷襠遽嘎巫樿銑限?例﹛疰戰例籀?÷?- 鉲溯?- 侃?- 蜆藪 佸谹 ̄郕÷?- 佩棗挬 - 鉖華椎靾韐?- 侜恁÷襠竊☆藤?(轄腕曼? (PCRS : Process - Control Point - Root Cause - Standard / Principle) 岏珚埽捚忐晰橏癒蝷谹萃轄詳閟?塾頩尤芚樿岐嵙岐桎?遽閫鉬橏 鈱梒巫荋挹匹畛弝天?菅體芩襲鉧郯俁呯擋暽煬駏痋奿卄抉6﹎砡內遉橏 慞橶佬纖ˍ扼嘔畟瓚閟梒棹鎔狶纖‵紩孜盓寣頩廗?br>
5. ÷蟾鏑狶硃蜆藪竻木 ̄鉧郯俉箄宏揤濟轂銑限?br> 試÷蟾鏑狶硃蜆藪廕閫銑嘛椑堇悜倡 轅棋完淶
(1)  ̄迮嵂僱嫩竻慞倇鏑狶煬薛珗芾鉖纔?br> (2) 供握嘟閫鉌譎購塾監壽?煬韐?友蟬蚢酵凄穠寢
(3) 岋橏序挐兢藤薑鍵扼?慞冓夫臘庠閫×嫗瓚×?br> (4) 鉆暽÷羶譜臾?廕箋憚埻佴橏×?br> (5) 供棵募僩涷酵衁媮煬魨琿並唭漺轉忠眓隞鉣?br> (6) 岋橏宋藤觴÷¯駖坐僩荋?轅煤◎畟 轅蒪識疑竻 迄佹畟祀鄋?br> 刳﹤煬繙鄐梒均挹鄋唭撻溢 佬銧暾悝塹?br> (1) 鉞谹僱?鉧閫給 擁閫給閟?慞冓蟋菸 ̄堻?br> (2) 苂湆蓍岍瓴慳棠樿褶涷鉖轄倇?蓍薛勿 38
(3) 膋樨悃佬 匹畛忐並埽 並唭膍 慞倰駖凳樿褻駖蟋?br> (4) 轅譜犖庍圻 ̄藪
(5) 轅÷羶譜臾豁彤嵕監?br> (6) 轅÷藕¯駖坐僑?萍佴啎鼓桎?轅鈱郯竻卄均疰岋橏庇識溢?br>
蓍鄋唭撻溢÷轔箄宏揤濟轂銑限?蓍岏捔熇證?蹊★堎錨呯壅倇圻鼒駖夾?匹畛贊橚譙迋坐憼咍宏悜倡 鈱婰薇牷鉥涷藉 尤芴譜撻溢鄖橏隞忭銵臢餑 (仇倇圻? 慞苤譜例癒揤隞庍閫庋嗾譜蜆藪 (濟轂銑限?隞忭頠譜肫疚煤駍隞 境寞煬 ∠菟竻轅÷羶譜臾購圻嚌疺悝夫繒牷揤 鉥渀藉塹歖譎餑鉬蝜萃恁卍鉬蝜佴悝忑芴譜鉾羶堔?煤擏佹晶淶鈱梒﹤餌嗾媟蛹譎奷?(疑埩挶妏瓴媟?
佩棹駖嗶捸苂骳弄墅閫卄尾椑堇悜倡煉屁媟舅谹 刳允墓侜恁÷邊遙譜贅△懠嫩肴宋譎刳癟珗 佸谹煉把禳寥苂 棋完桄嫩瓵悝蜆藪 併岔湇忒﹊骳銦襯牷鈱郯竻忌?菟竻隞鈱梒嘔湇例㊣椑堇悜倡肫陎揤窗
佩毯渲嗶捸苂骳弄墅閫卄均疰庋嫗箄宏揤濟轂銑限珝狶撻溢∠尤?÷羅虒藤蹈佸谹濟轂銑限?轄鉬蝜肫插鞁樨芧允 碳坐識擏∠鉬蝜酵埱境檠整呯夭?庠閫蓍煉孛媄√芋蝔郋觴觴褶蚐蹙魰佹谹飽揤 鄋頩 ̄博﹎?(Case Study) 煬?Harvard 慞?Wharton 墊臏膋憿揤蓍÷轔箄宏揤匹畛贊?慞冓餌嫩勻郯竻避虮蚎識監芧蘸﹍埩鎳

6.  ̄芮卄尾椑堇悜倡
6.1 ˍ贅溢 - 庍繚捑寢卄彤坐魽?br>
佬膋憿鷓媟裊凈辭飽疰遉橏勣宋藤臢鉬橏佹畟庍繚捑寢卄彤坐魽轔瓚佬智攪鎔狶鞀 庠閫菸賸竊﹋菠銑扇珗 4 佬菟竻轅÷蠅挬椎 靾韐?(鉲溯? 弝佸挹÷蠅挬芧狺腴揤銦驛 塾暽 蒶殫芷佩棗挬譜侞骳孚狶佸谹侜恁靾鱗 (Milestone) 菸賸竊﹦繒婈岏嘟唌疰 蓍刲樿煬?5 夭氮犖轅侜恁÷轔瓚佩期嵙弄轄?br> 6.2 硃蜆藪慞郕堣禳?- 佻扼具呯轄廕閫銑馱謄湇
÷癡晪膍慞倇鏑狶硃蜆藪蒶歖√插疰佻扼? 迗具芷試
(1) 蒶橨狶鑤瓚蒶憿疰癒鎔竻
(2) 供氬呯轅樑擉挬÷藝椑堇悜倡 鉧郯芫豻墊飽疰鈱郯竻÷癡晪膍塹?br> 菸賸竊▽媟號淶蓍鉡谹找溘 轅硃蜆藪蓍÷繩蚨堶 煬餑恁佬蒶憸竻 佸谹蒶曋珗 (迗轂妢珗) 
庠閫鉬蝜方珗堎謠牷蓍銩?慞苤衚捸疰佻扼京蚎識獐湇煬餑掑謄湇蒶曏藤褶珗漺臏桴媟裘媕疶埽?nbsp;
"÷辭呯蜆藪煉?疚苤疰蒶曋桄宏" 棋完桄麂盓匯俔湧?÷轔箄宏揤匹畛贊橉椑堇悜倡鉬蝜÷繩蚨堶苂骳弄墅閫
6.3 鈮手嫖鷓?- 鉬蝜萃虓狶
(1) 鈮手嫖鷓梫涷轄例﹞謄駍謠谹鏡膍×僩?br> (2) ÷癡挬廕閫ˍ嵙?÷繩荂唻 ̄藪ˍ嵙?鉧郯豖砫楔漡牄謬
(3) ÷蟾鏑狶臾褸媮鈮手嫖鷓梫涷股毯邦
蓍煉屁媟落凅芷萃悜倡佸谹庍謠珝堔啪鉬蝜萃虓狶隞忭銴醜餌嫩籥體芷挶詫鉬蝜萃壽嫘呯轅嬝悝±竊扭癟H暽
6.4  ̄郕÷?- ÷羹籥菽塽樿刳濟轂銑限?br> (1) ÷藤蠅醜塽樿刳 慞苤疰天氮癒濟轂銑限?br> (2) ÷獺蚎僑卄箋6卄彤坐魽?鉧郯俁呯濟轂銑限砫餌嫩勻郯竻避芛涷腕序捄嗟酵倇坐?駁竻×鳩珗轄﹤√嫣?廘餑梣狶忌嫣錘轅酵凄穠寢
(3) ÷獺譜例轉塽樿刳 供森豳森還魰塽樿刳濟轂銑限?br> 蓍煉屁媟?÷羹籥耋椑堇悜倡 照銧橚籤藉堋掑谹膋樨菠銑扇珗 4 ∠銧?佬膋橶堋掑埭苂骳扭繙夫?湧熆墊獃褸彸÷獺諙湧 佬膋樿譎薹悃蓍÷轔⊿銑倒?慞橶棻煬頛鑤瓚試÷獺諙湧 佬膋暺耽豕岏婸碳瑯飽疰戰例籀砪髓髓皊疺砫佽?∠銧?佸谹佬銧擉牷÷藩悝碧陰埽鉣骳蒶橦悝∠銧?佸谹 佬刳侳珗例▽譜鉾羶堔?佴悝忑芵藤蹈∠銧?苂骳完淶鉬蝜菟?佬膋橶堋桯桎廷轄詳遉橏皆部諙湧 廘餑旍奡鉆暽∠尤?br> 菟竻照膍蒶暺證牷秅菠 4 ∟芧 照膍蒶樨宋酵疿例﹦鰾 漶繪 侜?∟芧 ˍ桎飽襖妥橶癒疻畛忭腕∟芧 銑限珝涷銧擉盓佬鉬蝜庍豕?佸谹匹畛並唭煬餔桎岑袡境嫩餌嗾揤閣∠覲抉佹谹嫩椒?br>
7. 酵凄穠寢卄尾椑堇悜倡
(1) 侜捸鉣涷禮÷繩茷橔 漺癒疰廕閫銑飽疰趙埏捄埸涷轅鉖轄倇?(Sharing Best Practices)
(2) 識﹎甡椑堇悜倡卄彤坐魽?慞冓戰餑試÷蹴譏繒贊?br> (3) 照蒶憿疰萃棵埳膍椎H暽 照蒶歖戰餑抌廕閫腋珒
(4) 照蒶橨恁奿蘸﹞橏鞁毈湧 腋芫邦鉧婰謠棸方皊嵂?br> (5) 腴監嗶岔鈱褘煬銵堶嶁匹畛弝鈱蝔卄孛媄√? 腋芫邦弅轄繹霽菟僩媢慞陓插疰鉌梒鉲籤
(6) 酵挹酵塈煤﹎郋塾“珗 照蒶歖√棗堋捸疰照忌嫗犖蒶錘?br> (7) 酵挹酵塈酵倇埸詳敷 岋橏把矷疺煉孛媄√侍鎔狶岋橏廷藤
(8) 鉧婰薄赸?酵挹酵塈憾硃牷疰岋橏尬籥耋捖桿蒶錘
(9) 鉧婰薑堻檠儒珗 弅轄繹照蒶樴塾“珗轅鉌寡咘慞倇嫘並恁奿尺鹿瓴
蓍煉屁媟號桄劂譜熆疚鮈竻銑限狺谹 照蒶歖證寣暺悜刳銧暾? 棋熒堙d銧擏骳瞽紩?靾頞晼侜矷龔妥橶癒婄戀煬魰餌馱堻方砫煬臏 鉬蝜銑限珝涷靾魰禎織鉭梒?轅並堎蜆藪 靾頝蚥畟彸閫慳棠樿?庍坐醜餌劂△埰堞 照蒶曌湇遉橏勣宏悜倡鉬蝜樑橧掑謄湇肺?(庍謠珝堔啪)慞苳埭肺?(庍謠疺悝×遙) 嗶”牷塹憿疰壇畟畛照蒶歖√替椑堇悜倡 匯虰骳鉬蝜÷繩蚨堶苂骳弄墅閫蓍種迭埼堎痀捄嗟 10 鈱郯竻 ÷繩茪醜呦?蒶曀癟 邯●橶?br>
8. 銑倒珝涷佬菟竻鉏肴冢避駖照濟轂銑限?br> (1) 墊觴?濟轂銑限砪錘股毯邦
(2) 器恁忌嫣錘肺箝芷譜犖濟轂銑限?br> (3) 器恁忌嫣錘轅鉲籤 慞凈錘肺熒涷佬轅抌鏡蓍÷轔箄宏揤濟轂銑限?br> (4) 譜犖÷蟾郯虮疰靾颲鏑芩憩
(5) 趨找錘鉖蝜酵凄穠寢煬閮凈湧識?br> (6) 樑暻譎刳藤迡挹忭找錘妏挹妏媢

9.  ̄博萃鎔狶煬駔茪悜
9.1 疑埩挶 BP
(1) ÷辭芷譜犖邴僩證鉆蝯 鄋郯芩熆均揤檠邃嘟蚎識熊埭菔矷揤 轅煤擏÷瓣暽刳濟轂銑限?÷辭芷濟轂銑限砡瓚酵倇滿疰喬卄妝揤 佸谹 Me (My Knowledge & Experience) 腋芫邦呯竻妏溯?(Chat) 慞釓梖寥牶骳譜肫庍謙揤賄
(2) ÷辭芷鄐譙駖岐谹酵冓轂?轅
- 銧迖寣藪徶頩橔 (The River Diagram)
- 銧迖寣藪碧嫣?(The Stairs Diagram)
(3)  ̄芮卄均疰疑堍疰濟轂銑限?br> - ˍ贅溢卄均疰疑堍疰濟轂銑限?br> - ÷羶譜椒仱鴗埭日?br> - ÷璽芤挹彸溢埏捄?br> -  ̄郕÷蹴譏繒贊?∟芧 - 4?- 侜悝 趙埏捄唭珗
- ÷癡挬佸谹÷藕硒 濟轂銑限砫迗轄鉬蝜卄彤坐魽?br> 鉡郯芴唻疰勞煉屁媟詬體?疑埩挶 BP 佬鉆暽÷蟾鏑狶濟轂銑限?漺邃芷芤堎謄瓣 8 鈱郯竻庍謠痀狳?佸谹÷辭芷÷繭埭菔虮郯虮疰煬韐?(佹? 鉬蝜萃赶呯遄埭濟轂銑限牶竻竻木 ̄
9.2 號狺疰牄?(World Bank)
膋歖楔墊丑疰募醜譙駖岔痀 (Story Telling) 鉬蝜鄐譙駖岐谹蓍÷繳譎刳藝椑堇悜倡 棋完淶
- ÷蟾郯虮疰匹畛夭氬飽疰廕閫銑嘛椑堇悜倡
- ÷蹴臥駖鎂禮例﹤譙駖岔痀隞鉬蝜塾臍椑堇悜倡
- ÷蠅狶滮癟岋橏夾牷鈱郯竻證呯鉬蝜鈱郯竻煬餑梩禳譜滓愨扳
- ÷蟾鏑狶祀藪漺癒疰廕閫銑嫩譙駖岔痀
蓍煉屁媟?∠轅÷蹴髓砫譙駖孚狶肫插 轅÷繹畛壅郋媟詮券砫避駖遄埭鉖華÷籀鼒涷芵埏畟銧樲牷 嗶”牷塹樲悝轅÷繳矷牷疰謀孛藤蟋畛÷?慞苤疰蒶擗謄湇煉孛藤?鉬蝜÷繩蚨堶苂骳弄墅閫蓍種迭埼堎痀捄嗟 10 邯●橶?鉡郯芴唻疰勞試鈮允啎卄孛境夫轎禳 蓍÷蟾鏑狶濟轂銑限珗淶 遉砳芷芤堎謄瓣 8 a?庍謠疺悝×遙?鈱郯竻÷瓣埭肺箝嘈豳暑悜倡 轄鉬蝜寣凳虓赶呯遄埭濟轂銑限牶竻竻木 ̄ 庠閫佬鉖蝜銧橶骳膉繹塾棗堋梠凈?∠鉣谹~芷菸薑薊芮蒶歖佹眓岏×漕譎?佸谹岍瓴慳棠樿蕾竻給閟?塾頩尤芚樿扼芷銑限砳飽疰疑堍疰濟轂銑限珒橶?br>
10. 贅戈仱√具佹?(The New Economy)
÷繩涷佬照蒶曋識壇壖埳煬駔捘槽怀錘銧橧掑堻方疺晪忐?(轅濟轂銑限?檠樑暽?÷羶譜椒仱鴗埭日?匹畛庍謙揤賄菔狶?硃蜆藪 慞迮證謬駎樿) 庠閫靾鳼湧慲揮苂湆蓍宋楮?佬鉬蝜≦凍兕咍坐購豻醮?卄彤坐魽辭嗽堣鉎蟹陛唻蒶錘
菸賸竊▽媟號桄?蓍鈱郯竻溼挩鎳彸僩涷供熊樿廷捘槽怀錘銧暽桎?壅郋媟裊坐懥湧ˍ骳湧轄境嫗體?蓍鈱郯竻卄彤譎繚識壇?7 庠閫轅鈱郯竻卄宏悜倡苂湆蓍塾暽湧 蹊嫩餌嘟婰孚涷鉬蝜境襄藤?廘餑梩戀茪悜轄﹛珝識壇鼒狶絮媟涷鉬蝜熏仄識壇憵彶蟬捸 鉧證倇閫敷菔秅購豻醮阪牷 慞凄並酷暽閟砪颱錘銧? 庠閫塹銵?2500 ﹊骳閣轄慞橶 彸閫塹憿諘餌麂譎彤蹙?慞橶鈱婰謠捸疰撼普盓蓍鄋唭誇獺唻遉橏隞鈱郯苂?/span>

撻溢試疑堍疰
Buddhist Style in Management

 

濟轂銑限砫肴屁媟?(KMinBud)

ˍ挹H暽犒

 

 

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