Summary of Problem Solving in Work with The Four Noble Truth
Mr. Somwang Witayapanyanond
and Mr.agekarat Pintola
Font : CordiaUPC
In Buddhist Style Management, the first thing that we should know is using the Four Noble Truth, as suffering, cause, cessation and paths for work improvement and problem solving continuously.
Suffering or problems is what we want to have a result differentiate to the desire. Problem is the variation of results from the target. Please consider the problem as the normal in universally and understanding the nature of problem principle. Some problem is only the feeling, some problem can disappear without any actions and some problem must be solved for better results.
To find the root cause of the problem, all problems , sometimes have one cause, sometimes come from multi-causes with conditions of occurrence. So, we should be reminded that controls of some causes, not the root cause, cannot eliminate the problems.
Cessation or the status of without any more problems or achieving the target, should be done by eliminating each causes one by one , by using the KIR cycle of knowledge(with understanding) ,implement and resulting, until all root causes are in control or all problems are not reoccurrence .
Paths or the problem solving methods is to eliminating the root causes or causation, which should be 8 fold paths in 3 actions ; wisdom actions (knowledge and systems thinking), physical actions (doing, information of communication and agility) and mental actions(effort system, warning system and focusing). In business, actions of the 8 fold paths for business problems are as follows, knowledge management, brain storming, action plan, information technology, co-operate governance, the effort in daily work of reduction-improvement-maintain-prevention (RIMP), the warning system (mindfulness) by using standard work of process-measurement-good/bad interpret-standardization (PMIS) and finally, is the usage focusing in specific topics with deeply in details.
Buddhist Style in Management